Frequently Asked Questions
How do I know which vaccinations I need for my upcoming trip?
Vaccination requirements vary depending on your destination. We recommend scheduling a travel consultation with our pharmacy team. We’ll review your travel itinerary, health history, and provide the necessary vaccinations to ensure you’re protected. You can also find general information on our website or contact us directly for specific advice.
Can I get travel insurance through your pharmacy?
Yes, we are partnered with TuGo, whether you are a Canadian Citizen, new to Canada, or a visitor, there is coverage available for you! Click here to learn more about TuGo’s Travel Insurance plans or speak with one of their representatives for more details. Get Your Quote today!
What types of health tests do you offer?
We offer Tuberculin Skin test, Strep Throat Test, and COVID-19 Rapid Antigen testing. Some tests may require an appointment, while others are available on a walk-in basis. Please check our website or call us for specific test availability and requirements.
How can I manage my medication and health needs effectively?
Our pharmacy provides health management services such as medication reviews, consultations, and personalized health plans. We can help you organize your medications, set up reminders, and offer advice on managing chronic conditions. Schedule a consultation with our pharmacists to get started.
What is the process for getting my prescriptions delivered?
To use our delivery service, simply contact us to set up an account and provide your prescription details. We offer flexible delivery options to suit your schedule. Most deliveries are completed within 24-48 hours. For urgent needs, express delivery options are available. Visit our delivery services page for more information.
How do I handle billing for my medications and health services?
We accept various payment methods, including insurance, credit/debit cards, and cash. For insurance billing, provide your insurance details, and we’ll handle the rest. We also offer easy-to-understand billing statements and can assist with any questions you have about your charges. Click here for more details.
Can I get vaccinations at your pharmacy, and do I need an appointment?
Yes, we offer a variety of vaccinations, including flu shots, Yellow Fever, and travel vaccines. While walk-ins are welcome, we recommend making an appointment to ensure timely service and vaccine availability. You can book an appointment online or by calling us directly.
Do you offer medication counseling for new prescriptions?
Absolutely. When you receive a new prescription, our pharmacists are available to discuss how to take the medication, potential side effects, interactions with other medications, and any other questions you might have. This service ensures you understand your treatment and can use your medication safely and effectively.
How can I transfer my prescription to your pharmacy?
Transferring your prescription is easy. Provide us with your current pharmacy’s details and the prescription information, and we’ll handle the transfer process for you. You can also fill out our online transfer form for added convenience.
What should I do if I miss a dose of my medication?
If you miss a dose, follow the instructions provided by your healthcare provider or the medication guide. Generally, take the missed dose as soon as you remember unless it’s almost time for your next dose. Do not double up on doses. For specific advice, consult with our pharmacists who can guide you based on your medication.